This guidance is designed to help school leaders support families with transportation questions, particularly those who live within the state ineligible distance guidelines (less than 1.5 miles for elementary and 2.0 miles for secondary). The process ensures equity, consistency, and compliance with state law, while always prioritizing state-qualified riders.
Key Eligibility Standards
- Qualified Riders:
Students who live beyond the state thresholds (1.5 miles elementary / 2.0 miles secondary) or who are approved for a documented safety exception. - Unqualified Riders:
Students who live within the state thresholds and do not have a safety exception.
Exception Requests
Families who wish to request transportation outside of state eligibility must complete the Salt Lake City School District Transportation Exception Request Form each year.
Important reminders for families:
- Approval is subject to available seating and may be revoked at any time if space is needed for state-qualified riders.
- No new or relocated bus stops will be created. Students must use existing stops.
- Transportation under an exception is a privilege, not a right, and may be revoked for misconduct.
- School choice families (students attending outside their boundary) are responsible for their own transportation.
Temporary Ridership During Review
- Students may ride temporarily while requests are under review if there is available space.
- Temporary ridership does not guarantee approval.
Timing of Requests
- No exception or “space available” requests will be reviewed until 15 school days after the start of the year, once average daily ridership counts are established.
- This waiting period allows for accurate capacity data.
Approval Criteria
- Requests may be approved only if:
- The bus route shows at least 10% seating capacity above daily usage.
- No state-qualified student is displaced.
- Requests are considered first-come, first-served.
- Approval is valid for one school year only and must be renewed annually.
Conditions of Ridership
- Revocation: Exception riders may lose transportation if capacity is needed for eligible students.
- Boundaries: Exception passes do not apply to after-school jobs, activities, or non-boundary placements.
- Conduct: Students must follow all bus rules; misconduct may result in loss of transportation privileges.
Communication & Notification
- Parents/guardians will receive written notice of approval or denial.
- Principals will receive updated rider lists.
- Drivers receive weekly rosters and allow boarding temporarily until final determinations are made.
Role of Zūm Pass & Drivers
- Every rider must tap their Zūm pass when boarding and exiting.
- If a student has no pass:
- The driver will allow boarding if the student appears on the approved list.
- If unsure, the driver records the student’s details and transports them safely.
- Drivers do not deny boarding; Transportation reviews unknown riders after reporting.
How Principals Can Support Families
- Direct families to the Transportation Exception Request Form.
- Remind families that requests cannot be reviewed until after the 15-day ridership count.
- Emphasize that approval is space-dependent and not guaranteed.
- Reassure families that safety is always a priority and that all requests are reviewed fairly.
Key Takeaways for Families
- Transportation under exception requests is a privilege and not guaranteed.
- State-qualified riders always have first priority.
- All requests are reviewed consistently and equitably.
- The district must balance capacity, safety, and compliance with state regulations.
Please reach out if you have any questions or need further information.


